Privacy Policy

Privacy Policy

Last updated: 30/06/2025

At Otaku Studio, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, time zone, and some cookies installed on your device.

  • As you browse, we collect information about the pages you view, the websites or search terms that referred you to our Site, and how you interact with the Site.

Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

We refer to this as “Order Information.”

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders, including payment, shipping, and providing order confirmations.

  • Communicate with you about your order or inquiries.

  • Screen for fraud or potential risks.

  • Improve and optimize our Site.

  • Send marketing emails or updates (only with your consent).

3. Sharing Your Personal Information

We do not sell your personal information.

However, we may share your data with trusted third parties to help us operate our business:

  • Shopify: Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform. Your data is stored securely through Shopify's data storage and databases.

  • Payment Processors (e.g., Shopify Payments, PayPal, etc.): For processing secure payments.

  • Shipping Providers: To deliver your orders.

  • Analytics Tools (e.g., Google Analytics): To help us understand customer behaviour and improve our website.

4. Your Rights

If you are a UK or EU resident, you have the right to:

  • Access the personal information we hold about you.

  • Request that we correct, update, or delete your information.

  • Withdraw consent for data processing at any time.

To exercise these rights, you may email us.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it.

6. Cookies

We use cookies to enhance your browsing experience and analyse website traffic. You can disable cookies in your browser settings, but some site features may not work properly as a result.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page.

8. Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:

Email: contact@otaku.studio